At Fusion Chrono, we believe that free shipping isn't a perk — it's a right. That's why we offer FREE shipping on every single order, to every pin code across India, with zero minimum order value.
1. FREE SHIPPING
We offer FREE standard shipping on ALL orders across India — no minimum order value, no conditions, no hidden charges. Whether you order one watch or ten accessories, shipping is always on us.
2. ORDER PROCESSING TIME
All orders are processed and dispatched within 24 hours of placement (Monday–Saturday). Orders placed on Sunday or public holidays will be dispatched on the next working day.
You will receive an order confirmation immediately after purchase, followed by a dispatch confirmation with your tracking details once your order is shipped.
3. ESTIMATED DELIVERY TIMELINES
• Metro Cities (Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Pune, Ahmedabad, Surat): 2–3 business days
• Tier 2 Cities: 3–5 business days
• Tier 3 & Rural Areas: 5–7 business days
• Remote/Difficult Terrain Pin Codes: 7–10 business days
Note: These are estimated timelines. Actual delivery may vary during peak seasons (Diwali, Eid, sale events) or due to natural disruptions.
4. ORDER TRACKING
The moment your order is dispatched, you'll receive an SMS and email with:
• Your unique tracking number
• The name of the courier partner
• A direct link to track your package in real time
You can also WhatsApp us at any time with your order number for a live status update.
5. COURIER PARTNERS
We work with India's most reliable courier networks, including Delhivery, Shiprocket, DTDC, Blue Dart, Xpressbees, and Ecom Express, to ensure your order reaches you safely and on time.
6. CASH ON DELIVERY (COD)
COD is available on most pin codes across India at NO extra charge. You pay only when your order arrives at your doorstep. COD availability will be confirmed at checkout based on your pin code.
7. INCORRECT ADDRESS / FAILED DELIVERY
Please ensure your delivery address, contact number, and pin code are accurate at the time of ordering. In the event of a failed delivery due to an incorrect address or unavailability, the package will be returned to us. We will contact you to rearrange delivery — a reshipment fee may apply in such cases.
8. DAMAGED IN TRANSIT
If your order arrives visibly damaged, please refuse the delivery and contact us immediately via WhatsApp with photos of the package. If damage is noticed after opening, contact us within 48 hours with clear photos and your order number. We will arrange a replacement or full refund at no cost to you.
9. INTERNATIONAL SHIPPING
Currently, we only ship within India. International shipping is not available at this time. Stay tuned — we're working on it! 🌏