Effective Date: 1st June 2026 | Last Updated: June 2026
Fusion Chrono ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This policy explains what data we collect when you visit fusionchrono.store, how we use it, and what rights you have.
1. INFORMATION WE COLLECT
▸ a) Information You Provide
• Name, email address, phone number, and delivery address (when placing an order or creating an account)
• Payment method details — processed securely through Razorpay/Shopify Pay (we never store card numbers)
• Messages you send via our contact form, email, or WhatsApp
▸ b) Information Collected Automatically
• Browser type, device type, IP address
• Pages visited, products viewed, time spent on site
• Referral source (how you found our website)
• Cookies and similar tracking technologies (see section 6)
2. HOW WE USE YOUR INFORMATION
• To process, pack, and deliver your orders
• To send order confirmations, dispatch notifications, and delivery updates
• To provide customer support and resolve queries
• To send promotional emails and discount offers (only if you opt in — you can unsubscribe at any time)
• To improve our website, product listings, and customer experience using anonymised analytics
• To detect and prevent fraudulent activity
3. DATA SHARING
We do not sell, rent, or share your personal data with any third party for advertising or marketing purposes. We share data only with:
• Courier partners — your name, address, and phone number to fulfil delivery
• Payment processors (Razorpay / Shopify Payments) — to securely handle your transactions
• Analytics tools (Google Analytics) — anonymised, aggregated data only
• Legal authorities — only if required by law or to prevent fraud/abuse
4. DATA SECURITY
We use industry-standard SSL encryption on all pages of our website. Payment processing is handled by PCI-DSS compliant payment gateways. We do not store your full card details on our servers. Access to customer data is restricted to authorised team members only.
5. YOUR RIGHTS
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (right to be forgotten)
• Opt out of marketing emails at any time (unsubscribe link in every email)
• Withdraw consent for data processing where consent was the basis
To exercise any of these rights, email us at support@fusionchrono.store. We will respond within 48 hours.
6. COOKIES POLICY
We use cookies to:
• Keep you logged in and remember your cart
• Understand how visitors use our website (analytics)
• Improve our product recommendations and marketing relevance
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some website functionality, including the shopping cart.
7. CHILDREN'S PRIVACY
Our website is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. CONTACT
Questions about your privacy?
📧 Email: support@fusionchrono.store
💬 WhatsApp: +918460488531